Would you do a personal favor for me and check out our Agency Survey?

Our goal is for you to be “Completely Satisfied” with our Agency! We are striving to achieve a “Perfect 10” in our Agency Survey results.
Please note that this survey relates to your interaction with our Office and Staff.

Be on the lookout in your email from allstatesurveyhelp@cmisurvey.com.
The subject line will read “Allstate: (Your Name Here), your opinion is important to us”
Please complete, Do not delete.

The Customer Service Survey Is Going To Ask The Following Questions

How Would You Rate Your Agent 1-10?

(1) Treating you with respect

(2) Ease of contacting your agency

(3) Answering all your questions in one contact

(4) Handling your requests accurately

(5) Handling your requests in a timely manner

(6) Explaining changes to your premium

(7) Providing guidance in selecting coverage options that best suit your needs

(8) Providing any necessary follow-up

(9) The value of service you receive

Please complete, Do not delete.

If you are not “Completely Satisfied” with our agency, please give us a chance
to resolve any issues you may have before you fill out the survey.